The content of this book is designed to help you be a more competent communicator. The four major objectives are:

Explain the fundamental processes that significantly influence communication.
Construct messages consistent with the diversity of communication purpose, audience, context, and ethics.
Respond to messages consistent with the diversity of communication purpose, audience, context, and ethics.
Utilize information literacy skills expected of ethical communicators.

Each section of this text is designed to help you recognize what you should be gaining from the text in support of our goal to help you be an effective communicator. The first thing you will see is an introduction of what will be covered in each subsequent chapter, followed by content that will offer you the opportunity to click on bolded terms for definitions, and finally, links to external resource materials (e.g., videos or other content).