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HMGT 4702: Hospitality Services Marketing & Management, Course Outline
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This module is associated with HMGT 4702: Hospitality Services Marketing & Management, Course Outline

Subject:
Business and Communication
Marketing
Material Type:
Syllabus
Provider:
CUNY Academic Works
Provider Set:
New York City College of Technology (City Tech)
Author:
Kim, Ellen (Heejun)
Date Added:
10/01/2017
Health and Safety in Canadian Workplaces
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CC BY-NC-SA
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Workplace injuries happen every day and can profoundly affect workers, their families, and the communities in which they live. This textbook is for workers and students looking for an introduction to injury prevention on the job. It offers an extensive overview of central occupational health and safety (OHS) concepts and practices and provides practical suggestions for health and safety advocacy. Foster and Barnetson bring the field into the twenty-first century by including discussions of how precarious employment, gender, and ill-health can be better handled in Canadian OHS.

Subject:
Business and Communication
Material Type:
Textbook
Provider:
Athabasca University
Author:
Bob Barneston
Jason Foster
Date Added:
12/05/2019
How Arguments Work: A Guide to Writing and Analyzing Texts in College (Mills)
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CC BY-NC
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How Arguments Work takes students through the techniques they will need to respond to readings and make sophisticated arguments in any college class. This is a practical guide to argumentation with strategies and templates for the kinds of assignments students will commonly encounter. It covers rhetorical concepts in everyday language and explores how arguments can build trust and move readers.

Subject:
Business and Communication
Communication
Composition and Rhetoric
English Language Arts
Reading Informational Text
Material Type:
Assessment
Full Course
Homework/Assignment
Textbook
Provider:
LibreTexts
Author:
Anna Mills
Date Added:
02/23/2022
How to Make Investment Decisions
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CC BY-NC-SA
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This lecture is about making investment decisions. It discusses the net present value (NPV) rules, IRR and other alternative decision rules. Additionally, it discusses how to choose between projects, either mutually exclusive projects, projects with different lives or limited resources.

Subject:
Business and Communication
Finance
Material Type:
Lecture
Provider:
CUNY Academic Works
Provider Set:
Lehman College
Author:
Nœ–ez-Torres, Alexander
Date Added:
10/01/2019
How to construct a frequency distribution for non-numeric data
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This is a step-by-step instruction file with screenshots to help anyone construct a frequency distribution table with non-numeric data.

Subject:
Business and Communication
Management
Mathematics
Statistics and Probability
Material Type:
Reading
Provider:
CUNY Academic Works
Provider Set:
Bronx Community College
Author:
Mittal, Harini
Date Added:
09/08/2021
How to create a pivot table and a histogram
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This file gives instructions on how to create a pivot chart and histogram using excel sheet. The instructions have been adapted from the following textbook, but supplemented with screen shots for better understanding.
Anderson, Sweeney, Williams, Camm, Cochran, Fry and Ohlmann. Essentials of Statistics for Business & Economics, 9th Edition

Subject:
Business and Communication
Management
Material Type:
Reading
Provider:
CUNY Academic Works
Provider Set:
Bronx Community College
Author:
Mittal, Harini
Date Added:
09/09/2021
Human Relations
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Human Relations by Laura Portolese-Dias addresses all of the critical topics to obtain career success as they relate to professional relationships.

Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all critical skills all students need to succeed in career and in life.

Human Relations is not an organizational behavior; rather, it provides a good baseline of issues students will deal with in their careers on a day-to-day basis. It is also not a professional communications, business English, or professionalism textbook, as its focus is much broader — on general career success and how to effectively maneuver in the workplace.

From communication challenges to focusing on one's own emotional intelligence, the examples throughout Human Relations will help students understand the importance of the human side in their career.

This book's easy-to-understand language and tone is written to convey practical information in an engaging way. Every chapter opens with a realistic example which introduces a concept to be explained in detail later. Each chapter contains relevant examples, YouTube videos, figures, learning objectives, key takeaways, exercises, and a chapter-ending case that offer different ways to promote learning. Many of the end-of-section exercises offer self-assessment quizzes, so students may engage in self-understanding and development.

Subject:
Business and Communication
Management
Material Type:
Textbook
Provider:
The Saylor Foundation
Provider Set:
Saylor Textbooks
Author:
Laura Portolese-Dias
Date Added:
06/14/2019
Human Resource Management
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CC BY-NC-SA
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Human Resource Management teaches HRM strategies and theories that any manager—not just those in HR—needs to know about recruiting, selecting, training, and compensating people.

Most students will be managing people at some point in their careers and not necessarily in a human resource management capacity. As businesses cut back, they may outsource HR duties to outside vendors. Or, in smaller businesses, the HR department is sometimes small or non-existent, and managers from other departments have to perform their own HRM. Therefore, teaching HRM from the perspective of a general manager, in addition to an HR manager, provides more relevance to students' careers and will give them a competitive advantage in the workplace.

This text also provides practical applications of theory relevant to today's workplace. You won't find discussions about “posting vacancies on a job board” or “sending memos.” In the real world, HRM leverages technology in every aspect of the job—from online training modules to technology for better managing flex-time workers and telecommuters.

Consider how most companies have gone “paperless” with pay stubs by using software. While such technology has made HRM easier, it has also created a new set of challenges. For example, how does a manager actually implement a new pay system? Therefore, it's important for students to understand what kinds of platforms exist in today's workplace to enhance their effectiveness as future managers.

The conversational style of Human Resource Management engages students, while the academic rigor of its content provides them with the tools that any manager needs—whether they work in HR or a different department. PLUS it offers an array of supplements that gives them practice creating real HR documents and role-playing real HR scenarios. Add value to your students' education, enhance the relevance of your curriculum, and make your students more employable by adopting this book for your HRM class. Read it now online today!

Subject:
Business and Communication
Management
Material Type:
Textbook
Provider:
Minnesota Libraries Publishing Project
Date Added:
01/01/2011
Human Resource Management
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CC BY-NC-SA
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Human Resource Management by Laura Portolese Dias teaches HRM strategies and theories that any managerŃnot just those in HRŃneeds to know about recruiting, selecting, training, and compensating people.Most students will be managing people at some point in their careers and not necessarily in a human resource management capacity. As businesses cut back, they may outsource HR duties to outside vendors. Or, in smaller businesses, the HR department is sometimes small or non-existent, and managers from other departments have to perform their own HRM. Therefore, teaching HRM from the perspective of a general manager, in addition to an HR manager, provides more relevance to studentsŐ careers and will give them a competitive advantage in the workplace.

Subject:
Business and Communication
Management
Material Type:
Textbook
Provider:
University of Minnesota
Provider Set:
University of Minnesota Libraries Publishing
Author:
Laura Portolese Dias
Date Added:
01/01/2011
Human Resources in the Food Service and Hospitality Industry
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CC BY
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Human Resources in the Food Services and Hospitality Industry is one of a series of Culinary Arts open textbooks developed to support the training of students and apprentices in British Columbia’s foodservice and hospitality industry. Although created with the Professional Cook, Baker and Meatcutter programs in mind, these have been designed as a modular series, and therefore can be used to support a wide variety of programs that offer training in foodservice skills.

Subject:
Business and Communication
Management
Material Type:
Textbook
Provider:
BCcampus
Author:
The BC Cook Articulation Committee
Date Added:
02/03/2021
Humans R Social Media - Open Textbook Edition
Unrestricted Use
CC BY
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Social media and humans exist in a world of mutual influence, and humans play central roles in how this influence is mediated and transferred. Originally created by University of Arizona Information scholar Diana Daly, this Third Edition of the book Humans are Social Media uses plain language and features contributions by students to help readers understand how we as humans shape social media, and how social media shapes our world in turn.

Subject:
Business and Communication
Communication
Material Type:
Textbook
Provider:
University of Arizona
Date Added:
07/20/2021
Information Strategies for Communicators
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CC BY-SA
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The definitive text for the information search and evaluation process as practiced by news and strategic communication message producers. Currently used at the University of Minnesota School of Journalism and Mass Communication; JOUR 3004W/V, Information for Mass Communication.

Subject:
Business and Communication
Communication
Material Type:
Textbook
Provider:
Minnesota Libraries Publishing Project
Date Added:
01/01/2015
Information Systems: A Manager's Guide to Harnessing Technology
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CC BY-NC-SA
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Information Systems: A Manager’s Guide to Harnessing Technology V1.2 is intended for use in undergraduate and/or graduate courses in Management Information Systems and Information Technology.Version 1.2 of John's book retains the same structure and theory of version 1.1, but refreshes key statistics, examples, and brings case material up to date (vital when covering firms that move as fast as Facebook, Google, and Netflix). Adopting version 1.2 guarantees your students will have the most current text on the market, drawing real and applicable lessons from material that will keep your class offerings current and accessible.One of BusinessWeek’s "Professors of the Year", John Gallaugher of Boston College, brings you a brand new Management Information Systems textbook that teaches students how he or she will experience IS from a Managers perspective first hand through interesting coverage and bleeding-edge cases.Get involved with John's community by visiting and subscribing to his blog, The Week In Geek, where courseware, technology and strategy intersect and joining his Ning IT Community site where you can get more resources to teach Information Systems.Shockingly, at a time when technology regularly appears on the cover of every major business publication, students find IS among the least appealing of management disciplines.The teaching approach in Information Systems: A Manager’s Guide to Harnessing Technology V 1.2 can change this. The text offers a proven approach that has garnered student praise, increased IS enrollment, and engaged students to think deeper and more practically about the space where business and technology meet. Every topic is related to specific business examples, so students gain an immediate appreciation of its importance. Rather than lead with technical topics, the book starts with strategic thinking, focusing on big-picture issues that have confounded experts but will engage students. And while chapters introduce concepts, cases on approachable, exciting firms across industries further challenge students to apply what they've learned, asking questions like:Why was NetFlix able to repel Blockbuster and WalMart? How did Harrah's Casino's become twice as profitable as comparably-sized Caesar's, enabling the former to acquire the latter? How does Spain's fashion giant Zara, a firm that shuns the sort of offshore manufacturing used by every other popular clothing chain, offer cheap fashions that fly off the shelves, all while achieving growth rates and profit margins that put Gap to shame? Why do technology markets often evolve into winner-take-all or winner take-most scenarios? And how can managers compete when these dynamics are present? Why is Google more profitable than Disney? How much is Facebook really worthThe Information Systems course and discipline have never seemed more relevant, more interesting, and more exciting. Gallaugher's textbook can help teachers make students understand why.

Subject:
Business and Communication
Management
Material Type:
Textbook
Provider:
Minnesota Libraries Publishing Project
Author:
John Gallaugher
Date Added:
01/01/2011
Information Systems for Business
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CC BY-NC
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This textbook provides context and essential concepts for business students to understand what an information system is, how it is built for businesses to run their companies, and develop competitive advantages. This book is divided into three parts. Part 1 discusses what an information system (IS) is and its components. Part 2 discusses how people use IS for personal and professional development, how businesses use IS to create and sustain competitive advantages, and how people build and support IS. Part 3 discusses the role of IS in globalization, the ethical and legal implications, and emerging trends of the future.

Subject:
Applied Science
Business and Communication
Computer Science
Material Type:
Textbook
Provider:
LibreTexts
Author:
Laurie Hammond
Ly-Huong T. Pham
Tejal Desai-Naik
Wael Abdeljabbar
Date Added:
06/28/2023
Information Systems for Business and Beyond
Unrestricted Use
CC BY
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0.0 stars

Welcome to Information Systems for Business and Beyond. In this book, you will be introduced to the concept of information systems, their use in business, and the larger impact they are having on our world.

Subject:
Applied Science
Business and Communication
Computer Science
Material Type:
Textbook
Provider:
eCampusOntario
Author:
David T. Bourgeois
Ph.D.
Date Added:
06/28/2020